About Us

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Mission Statement:

At City Wick & Co. we are all about environmentally conscious practices. Our coconut wax candles burn cleaner and last longer starting off with a  cotton wick. These candles furnish your space with aromatics which are free of paraffin, dyes and are non-GMO. From the wicks to wax, we pledge to deliver high quality candles which will light up your life in a sustainable way.

Candle Instructions:

Trim wick before lighting your candle every time. This will help reduce the buildup of burned wick and will ensure that you get the best scent throw every time. Keep candle free from any foreign materials including wick trimmings. Only burn candle on level, fire resistant surfaces. Do not burn candle for more than 4 hours at a time. Stop use when only 1/4" of wax remains.  Enjoy

Wax Melts Instructions:

Do Not add water. Do Not melt on stove top or in non-approved appliances. Use only in well ventilated areas away from flammable materials. Discontinue use if dish contains less than 1/2" of wax.

Warning:

Candles:

Burn candles within eyesight. Keep away from flammable objects. Keep away from pets and children. If glass container is hot to touch blow out the wick and let it cool down. When wax is melted and wick is no longer centered it may cause glass to break and may cause injury, for best practice discontinue use.  

Wax melts:

To prevent Fire or Injury- remove packaging before use. Use only in tea light warmers or UL listed electric warmers approved for wax melts.  Read and follow all instructions provided with warmer before use. Do Not leave melter unattended while in use. Keep out of reach of children and pets. 

Company Refund/Return Policy:

If customer is not satisfied with the scent of the candle and as long as the wick has not been trimmed and lit, 100% of the purchase price will be refunded.  If customer is not satisfied with scent after lighting the wick, 70% of the purchase price will be refunded. If customer is not satisfied with candle and 50% of the candle has been melted down 50% of the purchase price will be refunded. Refunds do not include tax paid and shipping and handling.

Please return non lit or trimmed candles. A return label will be emailed. Please notify us immediately if not satisfied.  

Subject to change at City Wick & Co. discretion.